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Privacy Policy

This privacy policy ("Policy") describes how the personally identifiable information ("Personal Information") you may provide on the runweb.co website ("Website" or "Service") and any of its related products and services (collectively, "Services") is collected, protected, and used. It also describes the choices available to you regarding our use of your Personal Information and how you can access and update this information. This Policy is a legally binding agreement between you ("User", "you" or "your") and BNCW Enterprises Private Limited, the company that operates RunWeb ("RunWeb", "we", "us" or "our"). RunWeb™ is a Class 42 trademark of BNCW Enterprises Private Limited. By accessing and using the Website and Services, you acknowledge that you have read, understood, and agree to be bound by this Policy. This Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.

Automatic collection of information

When you open the Website, our servers automatically record information that your browser sends. This data may include information such as your device's IP address, browser type and version, operating system type and version, language preferences, the webpage you were visiting before you came to the Website and Services, pages of the Website and Services that you visit, the time spent on those pages, access times and dates, and other statistics. Information collected automatically is used only to identify potential cases of abuse and to establish statistical information regarding the usage and traffic of the Website and Services. This statistical information is not otherwise aggregated in such a way that would identify any particular user of the system.

Collection of personal information

You can browse the Website without telling us who you are or revealing any information by which someone could identify you as a specific, identifiable individual. If, however, you wish to contact us, request a quote or audit, or become a client, you may be asked to provide certain Personal Information. We receive and store any information you knowingly provide to us when you submit a form, create an account, make a purchase, or otherwise communicate with us. When required, this information may include the following:

  • Personal and business details such as your name, business name, and country or region.
  • Contact information such as email address, phone number, and address.
  • Account details such as user name and password, where an account is provided.
  • Payment information such as card or bank details, collected and processed by our payment providers.
  • Any other materials you willingly submit to us, such as logos, images, copy, feedback, and access to your existing website or advertising accounts.

You can choose not to provide us with your Personal Information, but then you may not be able to take advantage of some of the features on the Website or to receive the Services. Users who are uncertain about what information is mandatory are welcome to contact us.

Use and processing of collected information

In order to make the Website and Services available to you, or to meet a legal obligation, we need to collect and use certain Personal Information. Any of the information we collect from you may be used for the following purposes:

  • Create and manage your account and client relationship
  • Fulfil and manage your orders and subscriptions
  • Deliver, build, host, and manage the Services, including your website, SEO, and advertising
  • Improve our products and services
  • Send administrative and transactional information
  • Send marketing and promotional communications, where permitted
  • Respond to inquiries and offer support
  • Request user feedback and post testimonials with permission
  • Enforce our terms, conditions, and policies
  • Protect against abuse and malicious users
  • Respond to legal requests and prevent harm
  • Run and operate the Website and Services

Processing your Personal Information depends on how you interact with the Website and Services, where you are located, and whether one of the following applies: you have given consent; provision of information is necessary for the performance of an agreement with you; processing is necessary for compliance with a legal obligation; or processing is necessary for the purposes of our legitimate interests, provided those interests are not overridden by your rights.

Billing and payments

In the case of Services requiring payment, we request payment account information, which is used solely for processing payments. Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction and to meet our legal obligations. Where necessary for processing future payments, and subject to your consent, your financial information will be stored in encrypted form on the secure servers of our payment gateway providers, who adhere to the security standards managed by the PCI Security Standards Council. Sensitive and private data exchange happens over an SSL-secured communication channel and is encrypted and protected with digital signatures.

Managing and deleting information

You are able to access, update, or request the deletion of certain Personal Information we hold about you. When you delete Personal Information, we may maintain a copy of the unrevised Personal Information in our records for the duration necessary to comply with our obligations and as described below. If you would like to access, update, or delete your Personal Information, or permanently close your account, you can do so by contacting us.

Disclosure of information

Depending on the requested Services or as necessary to complete any transaction or provide any service you have requested, we may share your information with trusted third parties that work with us — such as hosting and infrastructure providers, payment processors, analytics providers, and advertising platforms — solely so they can perform their functions on our behalf or comply with legal requirements. We do not sell your Personal Information, and we do not share it with unaffiliated third parties for their own marketing. We will disclose Personal Information if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request. In the event we go through a business transition, such as a merger, acquisition, or sale of assets, your information will likely be among the assets transferred.

Retention of information

We will retain and use your Personal Information for the period necessary to comply with our legal obligations, resolve disputes, and enforce our agreements unless a longer retention period is required or permitted by law. We may use aggregated, de-identified data after you update or delete your information, but not in a manner that would identify you personally. Once the retention period expires, Personal Information shall be deleted.

Your rights

Depending on where you live, you may have rights to access, correct, update, port, restrict, or delete your Personal Information, to object to certain processing, and to withdraw consent at any time where we rely on consent. To exercise any of these rights, contact us using the details below; we may ask you to verify your identity before responding.

Residents of the European Economic Area (GDPR)

If you are a resident of the EEA, you have data protection rights including the rights of access, rectification, erasure, restriction, portability, and objection, and the right to withdraw consent. You also have the right to complain to your local Data Protection Authority about our collection and use of your Personal Information.

California residents

California residents who provide Personal Information to obtain Services for personal, family, or household use are entitled to request, once a calendar year, information about the Personal Information we shared, if any, with third parties for their direct marketing purposes. To obtain this information, please contact us.

Residents of India

Where the Digital Personal Data Protection Act, 2023 applies, we process your personal data in accordance with that law, and you may exercise the rights it provides, including access, correction, and grievance redressal, by contacting us.

Cookies

The Website uses cookies to help operate the site and improve your experience. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the features of the Website. For more detail, see our Cookie Policy.

Information security

We secure the information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure, and we maintain reasonable administrative, technical, and physical safeguards. However, no data transmission over the Internet or wireless network can be guaranteed. While we strive to protect your Personal Information, you acknowledge that there are security and privacy limitations of the Internet beyond our control, and that the security, integrity, and privacy of information exchanged between you and the Website and Services cannot be guaranteed.

Data breach

In the event we become aware that the security of the Website and Services has been compromised or that users' Personal Information has been disclosed to unrelated third parties as a result of external activity, including security attacks or fraud, we will take reasonably appropriate measures, including investigation and reporting, and notification to and cooperation with law enforcement authorities. We will make reasonable efforts to notify affected individuals if we believe there is a reasonable risk of harm or if notice is otherwise required by law.

Privacy of children

The Services are intended for businesses and are not directed to children. We do not knowingly collect Personal Information from children. If you believe a child has provided us with Personal Information, please contact us and we will take steps to delete it.

Changes and amendments

We reserve the right to modify this Policy or its terms relating to the Website and Services from time to time at our discretion, and we will notify you of any material changes to the way in which we treat Personal Information. When we do, we will revise the updated date at the bottom of this page. Your continued use of the Website and Services after the effective date of the revised Policy will constitute your consent to those changes.

Acceptance of this policy

You acknowledge that you have read this Policy and agree to all its terms and conditions. By accessing and using the Website and Services you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to access or use the Website and Services.

Contacting us

If you would like to contact us to understand more about this Policy, or wish to contact us concerning any matter relating to your individual rights and your Personal Information, you may do so by emailing [email protected].

This document was last updated on June 24, 2026