Terms of Service

These terms and conditions ("Agreement") set forth the general terms and conditions of your use of the runweb.co website ("Website" or "Service") and any of its related products and services (collectively, "Services"). This Agreement is legally binding between you ("User", "you" or "your") and BNCW Enterprises Private Limited, the company that operates RunWeb ("RunWeb", "we", "us" or "our"). RunWeb™ is a Class 42 trademark of BNCW Enterprises Private Limited. By accessing and using the Website and Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Agreement. If you are entering into this Agreement on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to this Agreement, in which case the terms "User", "you" or "your" shall refer to such entity. If you do not have such authority, or if you do not agree with the terms of this Agreement, you must not accept this Agreement and may not access and use the Website and Services. You acknowledge that this Agreement is a contract between you and BNCW Enterprises Private Limited, even though it is electronic and is not physically signed by you, and it governs your use of the Website and Services.

Our services

RunWeb provides done-for-you website design, search engine optimisation (SEO), online advertising, and ongoing website management for small businesses, supplied on a recurring subscription basis for a flat monthly fee with no long-term contract. The specific deliverables, scope, and fee applicable to you are those described on the Website or set out in the plan you select at the time of purchase. We may add, remove, or modify features and deliverables within a plan from time to time to improve the Services, provided we do not materially reduce the core deliverables you are paying for during a billing period.

Accounts and membership

If you create an account or are given access to a dashboard or project workspace as part of the Services, you are responsible for maintaining the security of your account and you are fully responsible for all activities that occur under the account and any other actions taken in connection with it. Providing false contact information of any kind may result in the termination of your account. You must immediately notify us of any unauthorized uses of your account or any other breaches of security. We will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions. We may suspend, disable, or delete your account (or any part thereof) if we determine that you have violated any provision of this Agreement or that your conduct or content would tend to damage our reputation and goodwill.

Your content and materials

We do not own any data, information, text, images, logos, or other material (collectively, "Content") that you submit to us in the course of using the Services. You shall have sole responsibility for the accuracy, quality, integrity, legality, reliability, appropriateness, and intellectual property ownership or right to use of all submitted Content, and you confirm that you have all rights necessary to provide it to us for use in the Services. You grant us permission to access, copy, store, transmit, reformat, display, and use the Content solely as required to provide and promote the Services to you, including to build, host, and manage your website and to create and run advertising and marketing on your behalf. We have the right, though not the obligation, to refuse or remove any Content that, in our reasonable opinion, violates any of our policies or is in any way harmful, unlawful, or objectionable.

Billing and payments

You shall pay all fees or charges to your account in accordance with the fees, charges, and billing terms in effect at the time a fee or charge is due and payable. Plans are billed in advance on a recurring monthly basis and renew automatically until cancelled in accordance with this Agreement and our Refund Policy. Sensitive and private data exchange happens over an SSL-secured communication channel and is encrypted and protected with digital signatures, and our payment processing is handled by reputable third-party payment providers in compliance with applicable PCI standards. If, in our judgment, your purchase constitutes a high-risk transaction, we may require you to provide additional verification before completing the transaction. We reserve the right to change our plans and pricing at any time; any change to the fee applicable to you will take effect from your next billing cycle, and we will give you reasonable notice. We also reserve the right to refuse or cancel any order.

Accuracy of information

Occasionally there may be information on the Website that contains typographical errors, inaccuracies, or omissions that may relate to promotions, plans, and pricing. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information on the Website or Services is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend, or clarify information on the Website except as required by law.

Third party services

The Services rely on, and may require you to enable access to, third-party platforms and tools — for example domain registrars, hosting and CDN providers, advertising networks (such as Google Ads and Meta), analytics, and content management systems. Your access to and use of such third-party services are governed by the terms and conditions of those services, and we do not endorse and are not responsible or liable for any aspect of them, including their content or the manner in which they handle your data. You irrevocably waive any claim against BNCW Enterprises Private Limited with respect to such third-party services. By enabling any third-party service, you expressly permit us to disclose your data as necessary to facilitate its use on your behalf.

Advertising spend

Where the Services include managing online advertising for you, fees for the management of advertising are separate from the media spend paid to advertising platforms unless your plan expressly states otherwise. You are responsible for the advertising budget you authorise, and we do not guarantee any specific level of impressions, clicks, leads, sales, rankings, or return on advertising spend. Advertising platforms are third parties whose policies, approvals, and pricing are outside our control.

Backups

We perform regular backups of websites we host and manage; however, these backups are for our own administrative purposes only and are not guaranteed. You are responsible for maintaining your own backups of your data and Content where practicable. We will do our best to ensure complete and accurate backups, but assume no responsibility for lost or incomplete data.

Prohibited uses

In addition to other terms set forth in this Agreement, you are prohibited from using the Website and Services or Content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial, state, or local regulations, rules, laws, or ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code; (h) to spam, phish, pharm, pretext, spider, crawl, or scrape; (i) for any obscene or immoral purpose; or (j) to interfere with or circumvent the security features of the Website and Services. We reserve the right to terminate your use of the Website and Services for violating any of the prohibited uses.

Intellectual property rights

This Agreement does not transfer to you any intellectual property owned by BNCW Enterprises Private Limited or third parties, and all rights, titles, and interests in and to such property will remain (as between the parties) solely with BNCW Enterprises Private Limited. All trademarks, service marks, graphics, and logos used in connection with the Website and Services — including the RunWeb™ name and logo, which are trademarks of BNCW Enterprises Private Limited — are the property of BNCW Enterprises Private Limited or its licensors. Your use of the Website and Services grants you no right or licence to reproduce or otherwise use any of these trademarks. Upon full payment of the applicable fees, the final website deliverables and Content we create specifically for you under your plan are licensed or assigned to you as described in your plan; underlying templates, frameworks, code libraries, and know-how that we use across clients remain our property.

Disclaimer of warranty

You agree that the Service is provided on an "as is" and "as available" basis and that your use of the Website and Services is solely at your own risk. We expressly disclaim all warranties of any kind, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We make no warranty that the Services will meet your requirements, or that the Service will be uninterrupted, timely, secure, or error-free; nor do we make any warranty as to the results that may be obtained from the use of the Service, including any particular search engine rankings, traffic, leads, or sales. No advice or information, whether oral or written, obtained by you from us or through the Service shall create any warranty not expressly made herein.

Limitation of liability

To the fullest extent permitted by applicable law, in no event will BNCW Enterprises Private Limited, its affiliates, directors, officers, employees, agents, suppliers, or licensors be liable to any person for any indirect, incidental, special, punitive, cover, or consequential damages (including, without limitation, damages for lost profits, revenue, sales, goodwill, use of content, impact on business, business interruption, loss of anticipated savings, or loss of business opportunity) however caused, under any theory of liability. To the maximum extent permitted by applicable law, the aggregate liability of BNCW Enterprises Private Limited and its affiliates relating to the Services will be limited to the amounts actually paid in cash by you to RunWeb for the one-month period prior to the first event or occurrence giving rise to such liability. The limitations and exclusions also apply if this remedy does not fully compensate you for any losses or fails of its essential purpose.

Indemnification

You agree to indemnify and hold BNCW Enterprises Private Limited and its affiliates, directors, officers, employees, agents, suppliers, and licensors harmless from and against any liabilities, losses, damages, or costs, including reasonable attorneys' fees, incurred in connection with or arising from any third-party allegations, claims, actions, disputes, or demands asserted against any of them as a result of or relating to your Content, your use of the Website and Services, or any willful misconduct on your part.

Severability

All rights and restrictions contained in this Agreement may be exercised and shall be applicable and binding only to the extent that they do not violate any applicable laws and are intended to be limited to the extent necessary so that they will not render this Agreement illegal, invalid, or unenforceable. If any provision or portion of any provision of this Agreement shall be held to be illegal, invalid, or unenforceable by a court of competent jurisdiction, the remaining provisions or portions thereof shall remain in full force and effect.

Dispute resolution

The formation, interpretation, and performance of this Agreement and any disputes arising out of it shall be governed by the substantive and procedural laws of Delhi, India without regard to its rules on conflicts or choice of law and, to the extent applicable, the laws of India. The exclusive jurisdiction and venue for actions related to the subject matter hereof shall be the courts located in Delhi, India, and you hereby submit to the personal jurisdiction of such courts.

Assignment

You may not assign, resell, sub-license, or otherwise transfer or delegate any of your rights or obligations hereunder, in whole or in part, without our prior written consent; any such assignment or transfer shall be null and void. We are free to assign any of our rights or obligations hereunder, in whole or in part, to any third party as part of the sale of all or substantially all of our assets or stock or as part of a merger.

Changes and amendments

We reserve the right to modify this Agreement or its terms relating to the Website and Services at any time, effective upon posting of an updated version of this Agreement on the Website. When we do, we will revise the updated date at the bottom of this page. Continued use of the Website and Services after any such changes shall constitute your consent to such changes.

Acceptance of these terms

You acknowledge that you have read this Agreement and agree to all its terms and conditions. By accessing and using the Website and Services you agree to be bound by this Agreement. If you do not agree to abide by the terms of this Agreement, you are not authorized to access or use the Website and Services.

Contacting us

If you would like to contact us to understand more about this Agreement or wish to contact us concerning any matter relating to it, you may do so by emailing [email protected].

This document was last updated on June 24, 2026